1. Acceptance of Terms
By using any service or purchasing any product from Vrundavan Beati Products, you agree to these Terms and Conditions. If you disagree with any part of the terms, please discontinue use of our services.
2. Service Terms
2.1. Orders and Cancellations
- All orders must be placed through our official website or authorized channels.
- Order cancellations must be made within 2 hours of placing the order.
- Late cancellations may not be eligible for a refund if the product is already dispatched.
2.2. Payment Terms
- Payment must be made in full before dispatch.
- We accept multiple payment methods, including UPI, net banking, credit/debit cards, and cash on delivery (if available).
- Additional charges (such as for urgent delivery or custom packaging) may apply.
3. Customer Responsibilities
- Provide accurate shipping and contact details at the time of ordering.
- Use the products as intended and follow usage instructions, if any.
- Raise any product-related concerns within 48 hours of delivery.
- Ensure someone is available to receive the package during delivery hours.
4. Company Rights
Vrundavan Beati Products reserves the right to:
- Refuse or cancel any order for valid reasons (e.g., out-of-stock, suspicious activity).
- Modify or update terms, pricing, or policies with or without prior notice.
- Take legal action against misuse, fraud, or violation of company policies.
5. Liability and Disclaimer
5.1. Our Liability
- We strive to provide high-quality and safe products.
- Liability is limited to the cost of the purchased item only.
- We are not responsible for delays or failures caused by external factors (e.g., courier delays, natural disasters).
5.2. Customer Liability
- Customers are responsible for ensuring product suitability, especially in case of allergies or sensitivities.
- Mishandling or misuse of products voids any right to replacement or refund.
- Intentional damage or fraudulent claims may result in denial of service.
6. Changes to Terms
Vrundavan Beati Products reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately. Continued use of our services implies acceptance of the updated terms.